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APPA Academy Online

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Enhance your industry knowledge with online courses, webinars, and summits that make learning easy. The same high-quality training you expect in new convenient, cost-effective formats.

Virtual Courses

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Key Accounts Certificate Program Cohort Group

January 23 – February 27 | On-demand + three live webinars

Fast-track your way to certification by joining a cohort group that will work through the on-demand Key Accounts Certificate Program curriculum together over a five-week timeframe. Added benefits include: three live webinars (Feb. 6, 13, 20) to reinforce and workshop concepts, provide peer networking opportunities and new tips and tools to apply immediately.

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Understanding Financial Statements and Operational Ratios: Two-Part Series

March 6 – 11 | 12 – 3:30 p.m. ET

Join this two-part series to learn how to properly analyze and gain insight from ratio metrics and financial statements, communicate that information to decision makers, review trends in public power financial and operating ratios, and how they can inform decisions.

  • Leveraging Financial and Operating Ratios for Performance Excellence (Mar. 6)
  • What Are Your Financial Statements Trying to Tell You? (Mar. 11)
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Utility Rates for the Modern Grid

April 9 & 10 | 12 – 3 p.m. ET

Join this two-part course to examine the cost drivers on the modern grid and how your utility can address growing trends in EVs, demand response, DG, and the changing resource mix to strengthen financials, boost customer satisfaction, and support public policy goals. Delve into the latest trends in rate design to find which models are a fit for your utility and your community.

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Advanced Key Accounts Certificate Program Cohort Group New!

March 25 – April 29 | On-demand + two live webinars

Take your key accounts program to the next level. Join a cohort group that will work through the on-demand Advanced Key Accounts Certificate Program curriculum. Engage in two live webinars (Apr. 1 and 8) to workshop key concepts with the instructor and peers, and receive tips, tools, and templates you can apply immediately.

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Leadership Fundamentals for Managers and Supervisors

July 10 – 31 | 12 – 2 p.m. ET

This four-part webinar series spotlights the foundational skills that managers need to excel in their roles. Explore the leadership principles and strategies that form key competencies in setting goals, giving feedback, and managing problems.

  • Understanding Your Leadership Brand (Jul. 10)
  • Unlocking Motivation Through Focused Goal Setting (Jul. 17)
  • Giving Constructive Feedback That Drives Development (Jul. 24)
  • Creating Teams That Solve Problems (Jul. 31)

 

Webinars – Free

PublicPowerX (Sponsored) Webinars – Free

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Public Power X Webinar: Boost internal efficiency and customer satisfaction with text messaging

February 27, 2025 | 2 – 3 p.m. ET

Learn how Texas Utility boosts internal efficiency and improves customer satisfaction with text messaging.

On-Demand Learning Resources

Hear from industry experts and grow your knowledge at a pace that works for you. Check out our library of all on-demand webinars and courses. Each purchase includes access to the recording(s), as well as copies of the presentations or study guides.

Featured Courses

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Public Power 101 is an on-demand course – offered free to APPA members – designed to give you a deeper understanding of the electric utility landscape, where public power fits in, the unique benefits of the public power business model, and an overview of the different governance structures. Learn about the three main types of utility ownership, their defining characteristics, and market share. Hear about public power’s unique attributes, benefits, and the importance of communicating these to customers and stakeholders.

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The Public Power Governance Essentials on-demand series offers a convenient way to get up-to-speed on the nuts and bolts of governance requirements, such as complying with charters and bylaws, reporting conflicts of interest, understanding duties and legal obligations, and facilitating an effective board meeting. Review other keys to governance success, including how to communicate effectively, meaningfully monitor performance, foster accountability, and much more. Fifteen learning modules (typically 12-25 minutes each) are specially designed to help you build the skills necessary to become a productive board member that contributes to the long-term success of your organization.

The Advanced Key Accounts Certificate Program is your path to take your key accounts program to the next level. Fast-track your way to certification by joining a cohort group that will work through the new on-demand Advanced Key Accounts Certificate Program curriculum together over five weeks. Added benefits include: one-on-one conversations with the instructor to reinforce and workshop concepts, new tips and tools to apply immediately.