Boost Efficiency & Customer Satisfaction with Text Messaging
Discover how Bryan Texas Utilities and the City of Bryan Water Department are using text messaging to enhance customer service and streamline internal operations. Join Richard Papa, General Manager at TextPower, as he interviews Kala Jeske, AMI Data Specialist, and Meagan Brown, Public Information Officer and Energy Services Manager, to explore real-world strategies that improve efficiency and engagement. Don’t miss this opportunity to gain insights you can apply to your own utility!
Speakers:
Richard Papa, General Manager, TextPower, Inc - An ARCOS Company.
Kala Jeske, AMI Data Specialist, City of Bryan Water Department
Meagan Brown, Public Information Officer and Energy Services Manager, Bryan Texas Utilities
Technology Requirements:
- Zoom Platform: You’ll need a strong Internet connection to run the Zoom platform. Visit Zoom.us/test to ensure you can join a meeting.
- Audio: We recommend using your computer mic/audio to listen to the webinars (alternatively a call-in number will be provided).
Log-In Credentials and Recordings:
- Zoom Links: Zoom log-in credentials will be sent 24 hours before the start of the webinar and a reminder will go out one hour before the event.
- Recordings: The webinars will be recorded and will automatically be emailed to attendees within a week after the event.
Can't participate in the live webinar? Register anyway to access the recording!
Following the webinar, we’ll email you a link to the presentation and webinar recording to view at your convenience.
Questions?
This is a sponsored educational opportunity.
