Florida public power utility JEA has launched a mobile app to provide convenience and improved service for residential and commercial customers.
The app, “My JEA,” allows customers to easily view and pay their JEA bills, view their utility consumption, and report and track electric and water outages from their iPhone or Android smartphone. Customers also can:
- Request payment assistance.
- Get help from JEA’s Customer Center or make an appointment online to visit our Customer Solutions Center.
- Update contact information and account profile.
“We continue to work to make it easier for our customers to do business with us,” JEA CEO and Managing Director Vickie Cavey said. “JEA customers now have even more tools to manage their accounts, monitor their energy and water usage, and better connect with us.”
The app also paves the way for future enhancements as JEA technologies and customers’ digital expectations advance. The free app is available on the Apple App Store and Google Play.
