Powering Strong Communities

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Environment
California public power utility Pasadena Water and Power will hold a virtual meeting to discuss a roadmap that will define the key actions and future decision points to help best position PWP to achieve Pasadena, California’s goal to source all electricity from carbon-free sources by the end of 2030.
Disaster Response and Mutual Aid
Crews from the City of Tallahassee Electric Utility and Gainesville Regional Utilities are en route to support Lafayette Utilities System in restoration efforts following the anticipated landfall of Hurricane Francine on Sept. 11, the Florida Municipal Electric Association said on Sept. 10.
Power outages, wildfires, rooftop solar systems, and demand response programs create a need for utilities to communicate with customers quickly and clearly. Utilizing omnichannel communication systems can help ensure customers stay in the know and also help utilities respond to the many outage-related calls and emails from customers.
The following is a transcript of the Sept. 2, 2024, episode of Public Power Now. Learn more about subscribing to Public Power Now at Publicpower.org/Podcasts. Some quotes may have been edited for clarity. Paul Ciampoli Welcome to the latest episode of Public Power Now. I'm Paul Ciampoli, APPA's news
Community Engagement
How public power utilities are engaging with different parts of their communities, including providing value to commercial customers and making their expertise known among area groups.
Learn about the town of Williamsport, Indiana, which has been served by a community-owned utility since 1899.
Bills and Rates
Nebraska Public Power District’s wholesale electric rates rank among the most affordable in the nation, the public power utility said on Sept. 9.
Distributed Energy Resources
The U.S. Department of Energy on Sept. 9 announced an expansion of the National Community Solar Partnership.
Community Engagement
The important ways that public power connects communities – by more than wires and electrons.
Customer Service
How recent recipients of the Public Power Customer Satisfaction Award are measuring customer satisfaction, and what steps have led to noticeable improvements.