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Harris Utilities offers a complete suite of integrated software solutions designed to optimize operations, improve customer service, and increase efficiency for utilities, cities, and local governments. With over 30 years of experience, we deliver advanced solutions that help utilities manage everything from billing and customer engagement to field service operations and data analytics.

Our solutions include:

• Customer Information System (CIS): Simplifies billing, account management, and customer communication.
• Outage Management System (OMS): Provides real-time outage tracking and faster response times.
• Meter Data Management System (MDMS): Manages and analyzes meter data for smarter decision-making.
• Data Intelligence: Leverages advanced analytics and AI to deliver actionable insights and predictive capabilities that improve operational efficiency.
• Customer Engagement (CE): Empowers customers with self-service options and mobile tools.
• Kiosk Solutions: Convenient in-person payment options for improved customer access.
• Workforce Management: Optimizes field service operations with scheduling, dispatch, and real-time tracking.

At Harris Utilities, we help utilities leverage the power of data, AI, and integrated solutions to meet today’s challenges and prepare for the future.

Convergent Energy + Power (Convergent) finances, owns, and operates energy storage solutions to maximize value and minimize risk for distribution utilities and their customers. Our energy storage systems have no capital outlay, reduce peak demand, defer distribution upgrades, improve power quality, maximize renewables performance, improve load management initiatives, and create local jobs. For more information, visit convergentep.com or email info@convergentep.com.

ARCOS is the leader in delivering SaaS solutions for managing resources, ensuring accurate, compliant shift scheduling and automatic planning for all types of events. ARCOS Mobile Workbench is a utility-specific mobile workforce management solution that connects the field and back office through a single pane of glass for flexible and responsive field operations. ARCOS Utility Insight acts as a single source of truth for your operations, with real-time dashboards that keep all stakeholders from dispatch to the C-suite in sync. Tightly integrated, the ARCOS platform helps organizations save time and money, while improving customer satisfaction and the efficiency, safety, and accuracy of operations.