We are a leading provider of advanced software solutions for the utilities industry, specializing in customer experience, billing, and operational efficiency. Our flagship platform, Smartflex (CIS, MDM, MWM, DCX) empowers electric, water, and gas companies to streamline operations, reduce costs, and enhance customer satisfaction through an always-up-to-date, cloud-based platform. With a focus on innovation and scalability, we offer utilities the tools they need to stay competitive in a rapidly changing energy landscape.
With customers in 19 countries, Open is headquartered in Miami and has offices across Latin America and Europe. Backed by over 30 years of experience and recognized by industry leaders such as Gartner, we are committed to transforming the utility sector with cutting-edge technology, seamless integration, and personalized support. At Open, we partner with utilities worldwide to drive smarter, more sustainable operations, ensuring long-term success in today’s dynamic market.