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Community Engagement
Iowa public power utility Sioux Center Municipal Utilities is conducting a survey of residents to gather insights and opinions on the electric utility’s services and to identify areas for improvement. The survey is open through Nov. 21, 2025.
Customer Service
Utilities face several challenges as they address an increasing number of outages. As customers grapple with these rising power interruptions, 65% report that they’re frustrated with utilities’ impersonal communications. However, utilities can now address this communications challenge by taking advantage of AI. Rather than simply reacting to outages as they happen, power providers can embrace intelligent, customized, and proactive messaging that humanizes these crises for their customers.
Electricity Markets
The City Council of Clearwater, Florida, on Sept. 29 voted to take the next step in the possible formation of a public power utility for the city.
Electric Vehicles
The International Council on Clean Transportation has completed a research brief that will support the development of Seattle City Light’s long-term charging infrastructure strategy.
Generation
Voltus, a virtual power plant operator and distributed energy resource platform, recently announced the launch of its "Bring Your Own CapacityTM" product, which it said is a first-of-its-kind solution designed to accelerate data center development by leveraging existing flexibility on the grid.
Community Engagement
Michigan public power utility Traverse City Light and Power has awarded two local agencies funds from the TCLP Community Investment Fund Program.
Electricity Markets
The PJM Interconnection filed proposed reforms with the Federal Energy Regulatory Commission on Oct. 1 to simplify its rules for connecting generation resources at the distribution level across PJM’s footprint, a move that would enable PJM staff to reallocate time and resources to their work on transmission-level interconnections and provide greater clarity to project developers earlier in the interconnection process, it said.
Electricity Markets
The Minnesota Public Utilities Commission on Oct. 3 approved the acquisition of ALLETE, Inc., the company that operates Minnesota Power.